Returns & Exchanges

At Moon Nude, we want you to feel confident in your skin and your style; if your purchase isn't a perfect fit, we offer easy returns within 30 days of delivery. Please ensure all items remain in their original condition with tags attached and hygiene liners intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all labels and protective seals are present and undamaged.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.